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Privacy Policy

Last Updated: Dec 21, 2025

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Welcome to ProDecs India (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.prodecsindia.com.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

A LEGAL DISCLAIMER

This Privacy Policy is provided for general informational purposes and is intended to describe how ProDecs India handles user data. It does not constitute legal advice. We recommend consulting a qualified legal professional to ensure compliance with applicable data protection laws.

Who We Are

ProDecs India is a 3D printing and custom décor brand based in Kottayam, Kerala, India, offering made-to-order home décor, personalised products, and gifts.

Website: www.prodecsindia.com

Information We Collect

We may collect the following types of personal information:

a) Information You Provide

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Custom order details or design inputs

  • Messages sent via contact forms, WhatsApp, or email

b) Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Cookies and similar tracking technologies

Comments and User Submissions

When visitors leave comments or reviews on our website, we collect:

  • Data shown in the comment form

  • IP address and browser user agent string for spam detection

An anonymised (hashed) version of your email may be shared with Gravatar if used. Once approved, comments and associated profile images (if any) may be publicly visible.

Media Uploads

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the site may be able to download and extract location data from images.

Cookies

Our website uses cookies to improve user experience and functionality. Cookies may be used to:

  • Save user preferences

  • Enable login sessions

  • Improve site performance and analytics

Cookies may last from a single session up to one year, depending on their purpose. You can disable cookies through your browser settings, though some site features may not function correctly.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and support responses

  • Customise products as per your request

  • Improve website performance and customer experience

  • Prevent fraud and ensure website security

We do not sell or rent your personal data to third parties.

Sharing of Information

We may share limited personal information with trusted third parties only when necessary, including:

  • Payment gateways for secure transactions

  • Shipping and logistics partners for order delivery

  • Spam detection and website security services

All third parties are required to handle your data responsibly.

Data Retention

  • Order and transaction data is retained for legal, accounting, and operational purposes

  • Comments and related metadata may be retained indefinitely

  • If user accounts exist, users may request deletion of personal data (excluding records required by law)

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

Requests can be sent to info@prodecsindia.com and or prodecsindia@gmail.com. Certain information may be retained if required for legal or security reasons.

Data Security

We take reasonable precautions to protect your personal information. This includes:

  • Secure servers

  • Encrypted connections

  • Trusted payment partners

While no system is completely secure, we strive to use commercially acceptable means to protect your data.

Embedded Content

Articles or pages on our website may include embedded content (videos, images, etc.). Embedded content behaves as if you visited the external website directly, which may collect data, use cookies, or track interactions.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.

Related Policies

For more information, please review:

  • Terms and Conditions

  • Return and Refund Policy

These policies collectively govern your use of our website and services.

Contact Us

If you have questions, concerns, or data access requests, contact us at:

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